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ChatGPT ads agency Australia

Show up when buyers ask ChatGPT.

ChatGPT ads are now live in Australia. We help you test them properly: the right conversations, the right offers and tracking that shows whether they actually bring in customers. Performance-based, no lock-in contracts.

Early, not reckless

Controlled test budgets while the platform matures.

Tracked properly

OpenAI pixel and Conversions API set up from day one.

Joined up with AI search

Paid ads and organic AI visibility planned together.

No lock-in contracts

Month-to-month. We earn your business every month.

John Conigliaro, Google Ads expert in Perth

What our ChatGPT ads management actually does

ChatGPT has become a place where people research, compare and decide. They ask it which software to buy, where to stay and who to hire. Since 2026, businesses in Australia can place ads there: sponsored placements that appear below relevant answers, clearly labelled and kept separate from what ChatGPT says.

It is a brand-new channel, and it doesn’t behave like Google Ads. Targeting works on the context of a conversation rather than exact keywords, measurement is still maturing and features change month to month. So we set it up carefully, write ads that belong next to a helpful answer, track every result and test with budgets you’re comfortable with.

One thing matters more than anything else: ads don’t change what ChatGPT recommends. Being mentioned in the answer itself comes from AI search optimisation. We plan the two together, so you’re visible whether someone reads the answer or the ad.

At a glance

Who it’s for
Businesses with a clear offer that buyers research before they choose.
Where ads show
Below relevant ChatGPT answers, labelled as sponsored.
Who sees them
Adult users on ChatGPT’s Free and Go plans.
How you pay
Per thousand impressions or per click.
Targeting
Conversation context, not exact keywords.
Works best with
AI search optimisation and Google Ads.

Why most ChatGPT ad tests fail

New platforms reward the careful and punish the hasty. These are the mistakes we see most in early ChatGPT campaigns.

Problem 01 of 06

Treating it like Google Ads

What usually happens

Keyword lists copied straight across from search campaigns.

How we do it

We write context hints around the real conversations your buyers have.

Problem 02 of 06

No tracking

What usually happens

Clicks come in, but nobody knows what happened next.

How we do it

We install and test the OpenAI pixel and Conversions API before launch.

Problem 03 of 06

Wrong audience expectations

What usually happens

Assuming every ChatGPT user will see your ad.

How we do it

We plan around who actually sees ads: adults on the Free and Go plans.

Problem 04 of 06

Hard-sell creative

What usually happens

Pushy ads that feel out of place next to a helpful answer.

How we do it

We write useful offers that continue the conversation naturally.

Problem 05 of 06

Too much, too soon

What usually happens

Big budgets on an unproven channel.

How we do it

We run controlled tests with clear rules for when to stop and when to scale.

Problem 06 of 06

Confusing ads with visibility

What usually happens

Believing paid ads make ChatGPT recommend you.

How we do it

We pair ads with AI search optimisation, because ads don't change answers.

ChatGPT ads can work, but only when they’re treated as their own channel with their own rules.

Performance-based ChatGPT ads with no lock-in contracts

We measure ChatGPT ads the same way we measure everything else: on leads, sales and cost per customer.

And because the channel is new, month-to-month matters even more. If it isn’t working for you, you’re free to stop.

Test, learn, then scale

We start with a controlled budget and a clear hypothesis: which conversations, which offer, which result. Winners get more budget. Losers get cut quickly.

Measured on customers

Clicks are easy to buy. We track what happens after the click, through to enquiries and sales, using OpenAI’s measurement tools alongside your analytics.

Honest about a new channel

Benchmarks are thin and features change fast. We’ll tell you when ChatGPT ads are working for you, and when your money is better spent on Google or Meta.

We report ChatGPT ads next to your other channels, so you can compare them fairly.

What we track

Reach

How many people saw your ads, and how often.

Click-through rate

Whether your offer earns attention next to an answer.

Conversions

Enquiries and sales tracked with the pixel and Conversions API.

Cost per result

What each lead or sale actually cost.

Branded search lift

Whether more people search your name after seeing your ads.

Creative performance

Which messages and offers work best.

What's included in our ChatGPT ads management

Four parts, one goal: find out quickly and cheaply whether ChatGPT ads can grow your business, then scale what works.

Account setup and tracking

The groundwork that makes every result measurable.

Ads Manager setup

We set up your advertiser account, billing, budgets and structure properly from the start.

Pixel and Conversions API

We install OpenAI’s pixel and Conversions API and test them, so results are reported accurately.

Conversion events

We define what counts: enquiries, bookings, sign-ups or sales.

Landing pages

We match landing pages to the conversations your ads appear in.

Policy checks

We check your offer against OpenAI’s ad policies before launch. Some categories are restricted.

Joined-up reporting

ChatGPT results sit alongside your Google, Meta and website data.

Context hints and conversation mapping

ChatGPT ads are matched to what people are talking about, not what they type into a search box.

Conversation mapping

We map the questions and problems your buyers bring to ChatGPT before they choose.

Context hints

We write clear descriptions of the conversations where your offer is genuinely useful.

Offer matching

Different conversations get different offers, from free guides to bookings.

Location planning

Location options are broad for Australian advertisers today. We plan offers and budgets around that.

Exclusions

We keep your ads away from conversations that waste budget.

Test structure

Campaigns are built so we can learn which contexts actually convert.

Ads that belong next to an answer

The best ChatGPT ads feel like a helpful next step, not an interruption.

Helpful headlines

Clear, specific headlines that answer the question behind the conversation.

Useful offers

Guides, calculators, trials and consultations that suit people still deciding.

Landing page match

The page continues the conversation the ad started.

Variants to test

Several angles per campaign, so the numbers pick the winner.

Plain, honest tone

No hype. People in research mode can smell it.

Compliance

Claims and wording checked against advertising rules.

Bidding, budgets and scaling

Weekly optimisation, with clear rules for when to stop and when to grow.

Bidding

We choose between impression-based and click-based bidding for each goal.

Budget pacing

Spend is paced so tests finish with enough data to decide.

Creative refresh

We rotate in new angles before results fade.

Scale rules

We only increase spend once cost per result is proven.

Cross-channel view

We watch how ChatGPT ads affect branded search and other channels.

Monthly review

A plain-English chat about what worked and what we do next.

ChatGPT ads vs Google Ads

ChatGPT adsGoogle Ads
Intent signalConversation contextSearch keywords
TargetingContext hints, broad locationKeywords, audiences, precise location
MaturityNew and changing fastMature and well measured
Best forReaching people while they researchCapturing people ready to act
Where we startA controlled testYour core lead engine

How your ChatGPT ads test unfolds

A careful, staged approach, so you learn fast without overspending.

Week 1

Fit check

We look at your offer, category and buyers to decide whether ChatGPT ads make sense for you.

You will see: an honest yes, no or not yet.

Weeks 1 to 2

Setup and tracking

We build the account, install tracking and prepare landing pages.

You will see: tracking tested and ready before any spend.

Weeks 2 to 3

Launch tests

We launch several contexts and offers with controlled budgets.

You will see: your first impressions, clicks and conversions.

Weeks 4 to 8

Learn

We cut what doesn’t work and double down on what does.

You will see: a clear picture of cost per result.

Month 3

Scale or stop

If the numbers work, we scale. If not, we move budget to channels that do.

You will see: a decision based on data, not hype.

What affects your results

Your offer

People in research mode respond to useful, low-risk next steps.

Your category

Some topics are restricted or have little ad inventory.

Your tracking

Without accurate conversions, optimisation is guesswork.

Your budget

Enough to learn, without betting the farm.

If ChatGPT ads aren’t right for you yet, we’ll say so, and show you where the budget would work harder.

Reporting on a brand-new channel

New channels need clear reporting even more than old ones. You’ll always know what your ChatGPT ads are doing.

From ad to customer

Ad seen→Click→Enquiry→Customer

We track the path from impression to click, enquiry and sale, using OpenAI’s tools alongside your own analytics.

Side by side with your other channels

ChatGPT ads are reported next to Google, Meta and organic results, so you can compare them fairly.

Plain-English updates

A short monthly summary of what we tested, what we learned and what happens next.

What your report shows

  • Impressions, clicks and spend
  • Conversions and cost per result
  • Which contexts and offers performed
  • Branded search trends
  • Comparison with your other channels
  • What we changed, and why

They sound similar, but they do completely different jobs.

ChatGPT ads

Paid placements shown below relevant answers, labelled as sponsored. You control the message and pay for impressions or clicks.

Best for: testing a new audience quickly and promoting a specific offer.

AI search optimisation

Earning a mention inside ChatGPT’s actual answer, through clear content, consistent business details, reviews and trusted mentions.

Best for: long-term visibility and credibility you don’t pay for per click.

Our take

Ads don’t change what ChatGPT recommends, so ads alone won’t make you the answer. The strongest approach uses both: AI search optimisation for the answer, and ChatGPT ads for the space around it.

Who ChatGPT ads suit best

ChatGPT ads work best where buyers research and compare before they choose.

SaaS and software

People ask ChatGPT which tool to use. Be the sponsored option they notice. See SaaS marketing.

Online stores

Reach shoppers comparing products and looking for recommendations. See eCommerce marketing.

Professional services

Appear while people research how to solve a problem and who to hire.

Education and courses

Reach learners weighing up courses, certifications and providers.

Travel and experiences

Show up while people plan trips and itineraries.

Home services

Reach homeowners researching renovations, repairs and costs.

B2B

Reach decision-makers researching suppliers and solutions. See B2B marketing.

Local businesses

Test carefully: location targeting is broad, so offers need to suit it.

ChatGPT ads explained: a plain-English guide

New to advertising in ChatGPT? Here’s how it works, in plain English.

How ChatGPT ads work

When someone asks ChatGPT a question, a relevant ad may appear below the answer, labelled as sponsored. Advertisers describe the kinds of conversations where their product is useful, set a budget and a bid, and ChatGPT’s system decides when an ad is relevant.

You can buy through partners or through OpenAI’s self-serve Ads Manager, which launched in beta for Australian advertisers in May 2026.

Who sees the ads

Ads are shown to adult users on ChatGPT’s Free and Go plans. People on paid plans such as Plus, Pro, Business, Enterprise and Edu don’t see ads, and neither do accounts belonging to under-18s.

Context hints, not keywords

Instead of bidding on exact keywords, you describe the topics and situations where your offer helps. That rewards clear thinking about your customer’s real problems, not long keyword lists.

How results are measured

OpenAI offers a pixel and a Conversions API so advertisers can measure what happens after a click, like enquiries and sales. We connect these to your analytics so results sit alongside your other channels.

What ads don’t do

Ads don’t influence ChatGPT’s answers, and advertisers can’t see users’ conversations. Paying for ads won’t make ChatGPT recommend you. That comes from AI search optimisation and from being genuinely well regarded. Read how to rank on ChatGPT.

ChatGPT ads jargon, translated

Context hints

Descriptions of the conversations where your ad is relevant.

Sponsored placement

An ad shown below a ChatGPT answer, clearly labelled.

CPM

Cost per thousand impressions.

CPC

Cost per click.

Conversions API

A way to send conversion data from your server for more accurate tracking.

Ads Manager

OpenAI’s self-serve tool for running ChatGPT ads.

Ads don't change what ChatGPT says.

This is the most misunderstood thing about ChatGPT advertising. Paying for ads buys a sponsored spot next to the answer. It does not buy a mention inside it.

If you want ChatGPT to recommend you, that’s earned through clear content, consistent business details, great reviews and trusted mentions. We’ll help you do both.

Common ChatGPT ads mistakes we fix

Early days, same old mistakes. Flip a card to see how we fix it, and tick any that sound like you.

Copying Google keywords

Keyword lists pasted in as if ChatGPT were a search engine.

Launching without tracking

Spend goes out, but results can't be measured.

Selling too hard

Aggressive ads that feel wrong next to a helpful answer.

Betting big on day one

Large budgets before anything is proven.

Ignoring policy limits

Campaigns rejected or limited because of restricted topics.

Sending clicks to the homepage

Visitors land somewhere that doesn't match the conversation.

Expecting ads to earn mentions

Hoping paid ads will get you recommended in answers.

How to choose a ChatGPT ads agency

Everyone is suddenly a ChatGPT ads expert. Ask these questions first.

  • How will you track results? Look for pixel and Conversions API setup, not just click reports.
  • How big should my test be? A good agency recommends a controlled test, not a huge budget.
  • What happens if it doesn’t work? You want clear stop rules and honest advice.
  • Do you understand AI search too? Ads and organic AI visibility work best together.
  • How do you write for ChatGPT? Ask how they approach context hints and creative.
  • Is there a lock-in contract? On a new channel, especially, you shouldn’t be locked in.

We’re happy to answer every one of these on a strategy call.

ChatGPT ads questions, answered

Straight answers to the questions business owners and marketing managers ask us most.

Yes. Ads have been serving to Australian ChatGPT users during 2026, and businesses can buy them through partners or OpenAI’s self-serve Ads Manager, which opened in beta to Australian advertisers in May 2026.

There’s no fixed price. You can bid per thousand impressions or per click. We recommend starting with a controlled test budget and scaling only once the numbers work.

Adult users on ChatGPT’s Free and Go plans. People on paid plans such as Plus, Pro, Business, Enterprise and Edu don’t see ads, and neither do under-18 accounts.

No. OpenAI says ads don’t influence ChatGPT’s answers. To be mentioned in answers, you need AI search optimisation.

Location options for Australian advertisers are broad at the moment. We check the latest options at setup and plan offers that suit them.

We set up OpenAI’s pixel and Conversions API and connect results to your analytics, so you can see enquiries and sales, not just clicks.

Not usually. Google Ads is a proven lead engine. We treat ChatGPT ads as a separate test alongside it.

Most can, but some categories and topics are restricted. We check your business against OpenAI’s ad policies first.

Most tests give a clear picture within four to eight weeks.

No. Our agreements are month-to-month.

About the author

Director and Lead Consultant, Anahaw Media

John Conigliaro is the Director and Lead Consultant at Anahaw Media, a Perth digital marketing agency focused on performance. A Filipino-Australian digital marketer now based in Perth, WA, with more than 15 years’ experience across Singapore and Australia, he has led agencies in Australia on technical execution and growth strategy, founded a globally recognised eCommerce brand, and managed almost 300 campaigns, from small businesses to multinational brands, including Canon, Uniqlo, Benefit Cosmetics, Asiana Airlines, Changi Recommends, APM and Golfbox. He completed an MBA and a dissertation on Digital Transformation, holds a specialisation in Computer Applications from De La Salle-College of Saint Benilde (DLSU-CSB), and is also a consumer tech critic and publisher. His mission is to use his talent and passion for digital marketing to change businesses for the better, in how they win customers and how they build their brand.

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